Claim Request

We know that having problems with your floor can be very frustrating. We are committed to be a helpful resource for you, and fully supporting the products that we sell.

We will do everything we can to help you understand what is happening with your floor, what you or your installer can do to fix it, and whether or not the problem is covered by the manufacturer’s warranty.

What type of issue are you experiencing?

To save you time and help you avoid filling out unnecessary forms, tell us about the problem you are experiencing with your floor. We’ll direct you to helpful resources, or help you begin the process of filing a claim.