Many homeowners spend thousands of dollars on new wood floors that might end up ruined because they don’t have a whole-home humidifier – which costs a fraction of the price of their floors. Imagine going through the process of putting new hardwood floors throughout your house. First, you go through the design process. Then you …
Category: Problems & Cures

How cleaning your gutters can save your wood floors
You may not think that the gutters on the outside of your home can have an affect on your wood floors, but the two are closely related. Properly maintained gutters and landscaping around your home will let water flow away from your home, not towards it. Gutters that are broken or not working well will …

Wood Floor Scratches: 3 Ways to Protect Your Wood Floors
The first scratch is always the worst. Whether your car, your shiny iPhone, or your new hardwood floors, a scratch or gouge can make you feel like the whole thing is ruined. For a while, a few more marks of “wear and tear” get added in. Then slowly over time you accept that your brand …

How To Fix A Deep Gouge in Wire-Brushed Wood Flooring
A deep gouge in a wire brushed floor may seem like a nightmare to fix, and a good candidate for a full board replacement. If the gouge is deep enough, the raw wood is probably showing through. Plus, the wire-brushed texture makes this seem like a complicated fix that putty is not going to do …

Fix the Board, Not the Floor: A guide to wood floor touch ups
“I want this floor replaced!” As a flooring professional – whether you work out of a showroom or your own truck – you know that phrase is one of the worst things you can hear over the phone or in person. The truth is, there are a hundred things that can go wrong during a …

Stop Squeaky Wood Floors by Using the Right Fastener
If you’re involved in selling or installing hardwood floors, you have probably had to solve a “squeaky floor” problem for a customer. Nobody likes it when their brand new hardwood floors start squeaking. Prefinished flooring manufacture warranties do not cover noise issues because they are job site related, and it can be a difficult problem …

Wood Floor Moisture and Acclimation Guide
Moisture issues can affect hardwood flooring at every part of the installation process, from acclimating your wood floors to doing repairs after an installation. To guide you through the various moisture and acclimation issues, we’ve pulled together some helpful resources from our own experience and from industry experts. These resources will give you an overview …

When A Floor Doesn’t Stay Together
I love it when a floor goes together. Plank by plank, the steady beat of the mallet and boards snapping together and growing into a beautiful work of art. Nothing is worse than getting a complaint sometime after the job is finished that gaps are starting to appear between the boards. Today, we’re going to …

Gap is not a 4-Letter Word
Dents du bonheur is a French phrase for happy teeth – you know, the two front ones that have a gap. In parts of Africa it is a sign of wisdom to have that gap and in Chaucer’s time women with that quirky feature were considered attractive. There are many other things in life that have …

Expanding on the 4 Types of Gaps
It’s a fact of life that things expand and contract… water, wood, and waistlines after the holidays. Your floor is no different and may decrease in size this winter which will create a few gaps. Don’t worry, most gaps are a result of wood’s tendency to shrink in size as it dries out and those …