The Master’s Craft – West Plains

“Master’s Craft has the best flooring for the best price! It was so easy working with their staff to find our perfect flooring. I would highly recommend them to anyone whether their budget is large or small.”

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Hours: Monday-Friday 7 am – 4 pm

1054 Chestnut Bend
West Plains, MO 65775
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 (417) 256-6559

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What We Offer

Unfinished Flooring
Flooring Supplies and Sundries
Prefinished Flooring
Jobsite Delivery & Shipping
Machine & Tool Repair
Species Testing

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The Master's Craft- Flooring Outlet

4.9

Based on 62 reviews

review us on

Neil Pickett

11:25 13 Mar 20

If you are looking for hard wood flooring this is the place and it is a home town business

Brittany DeLuna

22:07 07 Mar 20

Carrie was VERY insightful and such a help today! Plus who doesn't love tips and tricks & products to help our hardwood... floors!read more

M. Finley

21:24 25 Sep 19

We were renovating the house we just purchased and had searched for flooring in several places in our area. Master’s... Craft has the best flooring for the best price! It was so easy working with their staff to find our perfect flooring. I would highly recommend them to anyone whether their budget is large or small.read more

Jason Wells

17:31 19 Sep 19

This place has an amazing showroom and the employees are very willing to help. Prices aren't super cheap but very good... for the quality of product you are getting. I found this place after I had already purchased flooring for my new construction house. I wish I had found them earlier because I would have definitely purchased flooring from them instead of Lowe's!read more

Markel Risby

04:48 18 Aug 19

Absolutely fantastic wonderful people to work with

Jarryd Alsup

19:36 25 Jun 19

Amazing customer service and beautiful floors. I highly recommend them to anyone.

Shawn Shipley

01:03 16 May 19

Wide choice of flooring and excellent customer service helped us choose the right floor.

Jennifer Casey

16:22 08 Mar 19

I got some floor cleaner for the new home we bought. My floors look great.

Sarah Mourreale

17:00 26 Oct 18

We love our new flooring. Great quality and looks amazing. We love the distressed look. So many choices so we... definitely appreciated the option to take samples home and see them in our home with the lights and furniture.read more

Christy Morrison

19:31 12 Aug 18

Friendly service, great selection of flooring, and good prices. We are very happy with our flooring from Master's... Craft! Looks beautiful, cleans easily and is durable.read more

Kirk Nettles

14:20 19 Jul 18

Awesome selection and top of the line product! We have used them for a smaller project and plan on doing our whole... house in hardwood when we build. Customer service is excellent! I would highly recommend checking them out if you are in the market for new flooring!read more

Erin Hand

18:25 25 Jun 18

The staff at The Master's Craft-Flooring Outlet was extremely knowledgeable and helpful when I was choosing my... flooring.Not only with the choosing of my flooring, but also when the contractor who was supposed to lay my flooring didn't follow through; Brian helped me obtain Cam Sullivan who actually did a tremendous job. I am so happy with my flooring it has totally changed the look and feel of my home. Thanks again for all of the help and for making it so easy.read more

Brad Ginnever

13:30 12 Apr 18

We were recently impacted by the flood on the North Fork River and had to replace our flooring. Brian helped us find... hardwood flooring at what it would have cost us to replace it with laminate, then even held it for months until we were ready to install it. The results surpass our expectations. We love the flooring!!!read more

Ella Jean Keeney

22:34 17 Feb 18

Our flooring is beautiful, and the service was outstanding. From Carrie Halford's expert professional guidance to the... friendly workers on the loading dock, TMC made our buying experience wonderful. Carrie's calculation of the materials we needed was spot on, and she went out of her way to make sure we were well cared for and pleased--even after the sale. My husband and I highly recommend this company.read more

Ron Kaup

05:13 15 Feb 18

We researched wood flooring for our first floor remodel with several different companies and Brian at The Master's... Craft was the most helpful and knowledgeable. We chose engineered walnut flooring.read more

Marian Kaup

01:50 15 Feb 18

The Master's Craft staff is professional, knowledgeable and helpful. They have a large variety of sample flooring in... their showroom to choose from. We were pleased with the experience and with our floors. Thank You Master's Craftread more

Jordan Silman

01:06 15 Feb 18

Just bought our first house and got brand new flooring from The Master’s Craft! We went with Inglenook throughout the... entire house and we LOVE it! It’s the perfect addition to our new place. I can’t wait to invite people over to show it off!read more

Doreen Albert

17:30 12 Feb 18

I live in Massachusetts and was introduced to Brian at Master's Craft while on vacation in Missouri.A house fire made... it necessary to replace the flooring in our entire home. We looked and looked and looked but simply couldn't find anything we were happy with.We walked in to the Master's Craft and instantly fell in love with the floor that is now in our home. The floors are stunning and the quality is top notch.I have to admit I was a bit nervous making such a large purchase from so far away but the process was not only seamless, it was quite pleasant. All of my questions were answered quickly and professionally, and the delivery was as promised.From initial contact to final installation we could not be happier with our decision to purchase these beautiful floors from Master's Craft!!read more

Adam Jones

05:22 13 Jan 18

Very pleased with our experience at The Masters Craft. We dealt solely with Brian who is super friendly and... knowledgeable. They have tons of different types and stains of hardwood to choose from. We were very happy about this considering we had already went to Lowe's and didn't find anything that suited us and what we had wanted specifically. We ended up going with an engineered Maple in the shade Brockton. It's the perfect medium/dark stain that we were looking for in the engineered style. Our transaction was smooth from start to finish. I highly recommend The Masters Craft to anyone looking to buy hardwood floors. You will not be disappointed.read more

Terry Robison

14:45 06 Aug 17

I recently purchased a home in West Plains, and when the seller moved out they scuffed the hardwood floors pretty... badly.I called Master's Craft Flooring in West Plains, just to get some advice on how to remove/repair the damage. After speaking to Brian, he offered to come to the house and look at the floors. Within a couple of hours that same day Brian came to my house to look at the floors. He wanted to try to remove the scuffs, and returned later with a compound to determine if they could be removed. Unfortunately for me they could not.Fortunately for me, Brian connected me with Jarrod Ball, who screened and re-coated the finish on the floor. A relatively inexpensive process that takes the finish off without sanding, and allows a new finish to be applied.Long story , short , Jarrod was able to come in, and redo the floors and they look amazing.The service I received from Brian and Jarrod was above anything I have ever experienced. Brian was very knowledgeable on products and techniques to refinish my floors. He also tried the lowest cost solution first before recommending the more expensive route, which I really appreciated.Jarrod worked into the night and expertly finished the floors, and I could not be happier with how they turned out. End of story... Right? Nope! While the floor was drying, a large bug landed on the wet floor, and did the death dance in a 3 inch circle, marring the floor. I called Jarrod and he returned that same day and re-finished the single board there the bug had died. Once again the floors look like new.read more

Rachel Emerson

01:10 08 Dec 16

We had an excellent experience with The Master's Craft. My husband and I recently purchased our first home and after... two weeks of home ownership we found a huge water leak under the house that damaged the original hardwood floors and subfloor. We had to replace everything and that's when we found The Master's Craft Flooring Outlet. They were extremely helpful and they gave us a great deal on our engineered hardwood flooring. Thank you so much for such a wonderful experience, our flooring and home look beautiful.read more

Shane and Michelle Cobban

15:27 30 Aug 16

Master's Craft produces quality flooring and their customer service is amazing. We put hardwood flooring in our home... and we love it. So easy to clean. We will never go back to carpet throughout our home. We have also noticed an improvement with allergies since installing hardwood floors.read more

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